Welcome to the comprehensive guide for iCSee, your go-to resource for understanding and utilizing this versatile remote video surveillance application. Whether you’re a new user or looking to deepen your knowledge of iCSee’s capabilities, this guide covers everything from basic setup to advanced features. iCSee is not just an app; it’s a solution that enhances the security and monitoring of your space, be it for home or business use. In the following sections, we’ll walk you through the essential aspects of iCSee, ensuring you make the most out of this powerful application.
What is iCSee?
iCSee is a mobile application designed for remote video surveillance. It allows users to connect and control various security cameras, network video recorders (NVRs), and digital video recorders (DVRs) using their smartphones or tablets. iCSee provides real-time video monitoring, playback, and management of surveillance devices over a network connection. The app offers features such as live streaming, motion detection alerts, two-way audio communication, video recording, and cloud storage options. iCSee is compatible with a wide range of IP camera brands and models, making it a popular choice for home security, business surveillance, and other monitoring needs.
Table of Contents
What is iCSee camera?
iCSee Camera refers to any camera compatible with the iCSee mobile application.
Can my camera be connected to iCSee?
iCSee was developed by Xmeye, a company that specializes in security surveillance and video intelligence research and development. They focus on providing technical services, and solutions in the security monitoring field, including various modules, main boards, software, and cloud services.
So, generally speaking, only cameras using Xmeye module solutions can be adapted to iCSee app.
How to install iCSee for PC?
Wired cameras can be accessed on PC by downloading the VMS software. But, for Macbook users, the software currently only supports local area network connection.
For wireless cameras, it is recommended to connect through mobile devices, as accessing via PC may result in connection timeouts or instability.
VMS Downloading (Windows)
VMS Downloading (Macbook)
How to install iCSee app for mobile devices?
iCSee is a free app available for both iOS and Android platforms, offering full functionality without any costs or subscription fees. Follow these simple steps to install it on your device:
For iOS devices (iPhone)
- Open the App Store.
- Search for “iCSee” and select it from the search results.
- Click “Get” or “Download.”
- Authenticate with your Apple ID, Face ID, or Touch ID if required.
- The app will download and install automatically. Once done, the iCSee icon will appear on your home screen.
For android devices (Smartphones):
- Launch the Google Play Store.
- Search for “iCSee” and find the official app.
- Tap “Install” to begin the downloading and installation.
- After installation, the app will be available on your home screen.
How to sign up for iCSee?
- Open the app and select “Sign Up” on the login screen.
- Choose to sign up with your email, mobile phone number, WeChat, Facebook, or Apple ID.
- For mobile phone registration, enter your number, receive a verification code, and input it to proceed.
- For email registration, enter your email address, and follow the verification link or code sent to your email to verify your account.
- Create a unique username and set a strong password.
- Complete the process by tapping “Sign Up” or “Register.”
- Log in with your new account to access and manage your cameras for remote monitoring.
How to retrieve your iCSee password?
- Tap on “Forget Password?” in the app.
- Input your mobile number or email linked to your iCSee account.
- Receive a verification code via SMS or a password retrieval email.
- Enter the received code or click the “Retrieve Password” link in the email.
- Set and confirm your new password.
- Finalize the process by clicking “Retrieve Password.
- Your new password is now set and ready for use.
How to connect my iCSee camera to WiFi?
These steps will enable you to connect your iCSee camera to your WiFi network for easy monitoring via your smartphone or tablet.
- Ensure your iCSee camera is powered on and within your WiFi network range.
- Open the iCSee app on your phone or tablet and log in.
- Tap the “+” or “Add Device” to initiate camera setup.
- Select “WiFi Camera” and move to the “Router Setting” page. Grant location access if requested.
- Input your WiFi credentials (Note: 5GHz WiFi is not supported).
- A QR code will appear. Point the camera at this code to scan.
- Wait for the “Connecting, please wait” message.
- Listen for “Connected Router Successfully” to confirm WiFi connection.
- Set a password for your camera and adjust any additional settings.
- Your camera is now online and ready for remote access.
How many cameras can iCSee connect?
The official statement confirms that one iCSee account is capable of connecting with as many as 99 monitoring devices.
How to reset my iCSee camera?
Resetting your iCSee camera is a straightforward process, useful for troubleshooting, changing settings, or returning to default configurations.
Here’s how to do it efficiently:
- Open the waterproof silicone plug located under the camera.
- Find the reset button.
- Hold down the reset button for 10-15 seconds until you hear “Restore factory settings, please don’t power off.”
- Let the camera automatically complete the reset process.
- Listen for the “Wait to be configured” notification, indicating the reset is complete.
This simple procedure will reset your iCSee camera, readying it for new configurations or resolving any technical issues.
How to purchase iCSee cloud service?
- Launch the iCSee app and log into your account.
- Tap the “Cloud” button at the bottom to access “Cloud Storage.”
- Tap “Activate Now” and choose your preferred “Alarm Service.”
- Review and agree to the “Purchase Notes”.
- Choose a payment method and complete the transaction.
- Your cloud service has been activated.
Why can't I see any recorded videos after purchasing iCSee cloud service?
- Ensure your camera’s “Smart Alarm” is active and set to “Record” in “Action”.
- The camera records videos only when an alarm is triggered, not during normal operation.
What is the difference between Cloud Storage and Cloud Disk?
- Cloud Storage: Activates recording upon human detection and alarm triggering. Recorded videos are uploaded to the cloud for users to download.
- Cloud Disk: Provides cloud disk space for manual file uploads and storage.
We hope this guide provides you with a clear and detailed understanding of how to use iCSee effectively. From setting up your account and connecting your cameras to WiFi, to troubleshooting with a reset and exploring cloud service options, this guide is designed to assist you every step of the way. Remember, with iCSee, you’re not just installing an app; you’re setting up a robust and reliable surveillance system that offers peace of mind and enhanced security. For any further queries or updates, keep an eye on our website, iCSeecam.com. Stay safe!
